Streefi Support Center
We're here to help! Get answers to your questions and assistance when you need it.
Get in Touch
We typically respond within 24 hours on business days. For urgent vendor issues, use the vendor channel in your dashboard.
Primary email
support@streefi.inFrequently Asked Questions
Tap a question to see the answer.
How do I find street food vendors near me?
Open the Streefi app and allow location access. The map shows verified vendors around you. You can filter by cuisine and distance.
Is Streefi free to use for customers?
Yes. Browsing vendors and the map is free.
How do I report a problem with an order?
Use in-app support from your order details, or email support@streefi.in with your order ID and a short description. We aim to respond within 24 hours.
How can I become a vendor on Streefi?
Tap Vendor on our website or app to start onboarding. You'll need basic business details and verification documents. Our team will guide you through listing.
What payment methods are supported?
Available options depend on the vendor and region. Common methods include UPI, cards, and wallets where enabled in the app.
How does Streefi verify food safety?
We work with vendors on verification and guidelines. Always check vendor ratings and hygiene cues in the app, and report concerns to support.
Can I get a refund?
Refunds follow our policies and the nature of the issue. Contact support with your order details and we'll review your case.
How do I delete my account?
Request account deletion from app settings or email support@streefi.in from your registered email. We'll confirm once processing is complete.
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